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Industry Briefs

Nearly 5,000 attendees from more than 60 countries gathered in San Antonio, Texas, May 20-24 for the 54th annual IPW—the travel industry's premier international marketplace and the largest generator of inbound travel to the United States.

“The thousands of attendees we welcomed this week is indicative of the strong demand we are seeing for inbound travel to the U.S.,” said U.S. Travel Association President and CEO Geoff Freeman.

Some elected officials in various places around the country are attempting to distort, eliminate, or in some way belittle the importance of African-American heritage and history as it relates to our existence in this country. In addition to shining a light on this unthinkable darkness by condemning their despicable, ignorant actions, we do as our ancestors have done over the years, "light a candle" by bringing the irrefutable truth and triumphs that our history represents center-stage for the world see and to appreciate. These are the stories of a nation that can lead to Journeys of Lifetime .
At a destination press briefing held at the 41st Caribbean Hotel & Tourism Association (CHTA) Caribbean Travel Marketplace in Barbados, Jamaica’s Minister of Tourism the Hon. Edmund Bartlett announced that Jamaica has surpassed one million visitor arrivals year-to-date for 2023, reaching this milestone approximately one month earlier than in 2022. He also updated attending media about Jamaica’s robust tourism arrivals, investments, and work to build resilience for the industry on island and throughout the world. “From January through December 2022 Jamaica welcomed 2,478,386 stopover arrivals, a 69.2% increase over 2021 and nearly a full recovery to 2019 highs,” said Minister Bartlett. “As of May 10, we received over a million visitor arrivals to date this year, putting our destination on par with 2019 records. We have seen steady growth in our arrivals and continued investment in the tourism sector, which is a tremendous achievement. Projecting ahead for 2023 through 2025, we expect to attract more than 3.8 million visitors in 2023 and grow to more than 5 million visitors in 2025.”
Celebrated Chef to Bring French Restaurant to the Las Vegas Strip Following the tremendous success of Amalfi by Bobby Flay, the award-winning chef will introduce a new French concept at Caesars Palace. Brasserie B by Bobby Flay where he will offer delicious and distinct French-inspired dishes for brunch, lunch and dinner and is slated to open in late 2023. The menu will be an intersection of French cuisine and Flay’s creative touches. Guests can expect the unexpected, as Flay puts his signature twists on classic frites, unique raw bar selections, a variety of starters and entrees and decadent desserts.
Cheree Miller has been named the General Manager of the Jackson Convention Complex (JCC), located downtown in the City With Soul. Miller previously served at the JCC as Assistant General Manager and Director of Event Services for management firm Oak View Group/ASM before taking a position in California. Miller brings a high level of service in hard and soft skills from strategic planning, client and guest services, event and facility operation management, sales and marketing, HR relations, vendor and exhibitor relations, budget preparation and maintenance, and oversight of third-party vendors. These skills will be very useful in her pursuit of improving department profitability.
Calling all Small Business Professionals The RCBCC Chamber's 19th Annual Business Summit & EXPO with Juneteenth Salute is gearing up for another greater access and visibility Expo for all businesses. Join us. On June 15, 2023, 9am-3pm, the RCBCC Chamber, with its united community partners will host its 19th Annual Small BUSINESS SUMMIT & EXPO WITH SPECIAL JUNETEENTH SALUTE & AMAZING PERFORMANCES.
The NCBMP Student Education and Development Program is designed to attract students from HBCUs across the country. We are interested in students pursuing careers in all segments of Hospitality including, but not limited to DMOs, Meeting Planning, Lodging, Food & Beverage, Sports/Sports Facilities, Travel, Audio/Visual, Design, and Hospitality Law. The short-term goal is to re-incarnate and develop this initiative for NCBMP for presentation as we celebrate the upcoming 40th anniversary. Up to ten students will be selected to attend/participate in this year’s conference. We will provide educational sessions and networking opportunities, and award scholarships on behalf of NCBMP to assist them toward graduation.
Hello everyone: Our Annual H.O.T. Challenge golf tournament is now "in the clubhouse" and I am incredibly proud and appreciative to share that thanks to the generosity of our sponsors, golfers and auction participants, just over $200,000 was generated -- a record fundraising level. Proceeds of course benefit the foundation that supports our Black Hospitality & Tourism Initiative (BHI). This will fuel more scholarships at our partner schools of hospitality management and our culinary programs. A sincere "thank you" to all involved.
Visit Orlando recently celebrated National Travel & Tourism Week (NTTW) and the impact the travel industry makes on our community. Over 900 tourism and community leaders joined us at our annual Travel & Tourism event where we announced Orlando welcomed 74 million annual visitors in 2022. With a 25% increase in visitors over 2021, Orlando maintains its leadership position as America’s most-visited destination. This number is more than just a number. It saves local households more than $6,400 in annual taxes. Tourist spending also supports our local education, arts & culture, infrastructure and public safety.
Recently, the National Minority Supplier Development Council (NMSDC) announced the release of the 2022 Minority Businesses Economic Impact Report during its Minority Business Economic Forum in Miami.The report gives valuable insight into understanding NMSDC-certified minority business enterprises’ (MBEs) role in the U.S. economy and how they are leading the next wave of economic equity and business diversity. Building on findings from 2021, this year’s report aims to accomplish three primary goals: · Track progress towards NMSDC’s ambitious goal to reach $1 trillion in NMSDC-certified MBE annual revenue. · Uncover any disparities that exist between NMSDC-certified MBEs to provide direction in programming and development efforts to address them. · Provide regional and state-level growth data to better focus and align the NMSDC network’s advocacy efforts.
President of the Caribbean Hotel and Tourism Association (CHTA) Nicola Madden-Greig described the recently concluded 41st Caribbean Travel Marketplace in Barbados as “exceptional” and a “fantastic show”. Pre-Marketplace concerns about the two-story layout of the Lloyd Erskine Sandiford Centre (LESC) were alleviated thanks to the hard work and thoughtfulness of her team and Barbados counterparts at the Barbados Tourism Marketing Inc. and the Barbados Hotel and Tourism Association.
Le Méridien, Element, Hyatt Regency and evo Hotel Join Vibrant Downtown Salt Lake Offerings -- Asher Adams Coming Online in Fall 2024 Hot on the heels of announcing their best booking year ever, Visit Salt Lake (VSL) is welcoming more than 1,000 premium hotel rooms to the downtown convention district. VSL recently celebrated the grand opening of the West Quarter project with Le Méridien and Element, was on hand to open the new Hyatt Regency Salt Lake City convention center hotel in time for the return of the Outdoor Retailer Winter show in January and eagerly anticipates a new Asher Adams from Marriott International’s Autograph Collection of hotels in Fall of 2024. The evo Hotel, an outdoor lifestyle brand is also new to the market having opened in late 2022.
Marketing Tips
Why The Summe Slump Is BS - Entrepreneur Tells All - 5 Ways To Beat It!
It may be cold outside now, but before you know it, the temperature will be soaring to new heights. 
Nine Types Of Clients You Should Cut Loose In 2016
Every Great Gardener Knows the Benefits That Winter Pruning Will Have Come Springtime.
Facebook....Or Face Time? Why Business Relationships Take More Than Texting, Friending, And "Online Cionnecting"
Technology has yielded some great communication tools, but Barefoot Wines founder Michael Houlihan says they are not relationship builders.
St. Louis Excels As An Ideal Family Reunions Destination
When it’s time for your next family reunion, think St. Louis!
Sports Tourism
Pumping Up Meetings With Sporting Themes
Planners can score big with meeting professionals thanks to crowd-pleasing, sports-themed activities and events that are veritable touchdowns regardless of the
Ski Free At Snowbasin Resort With Your Alaska Airlines Boarding Pass
Based on the success of Alaska Airlines "Ski the West" campaign last winter, Snowbasin Resort has once again partnered with Alaska Airlines to offer ski enthusiasts the opportunity to "Fly Alaska, Ski Free".
The Copperhead Course Bites Back
Salamander Hotels & Resorts Re-Opens Famed Innisbrook Course After Restorative Enhancements
PGA National Resort & Spa Announces New State-Of-The-Art Sports & Racquet Club
PGA National Resort & Spa - South Florida's world-class golf, spa, vacation and meetings destination
Sawgrass Country Club Completes Major Golf Course Renovation
Final Nine Opened On October 28, 2015
Travel Tips
Top 10 Tips For Yor Best Business Trip Corporate Veteran And Travel Expert Jan Kaplan Offers Advice
It doesn't matter whether you are taking a trip for business or pleasure, traveling can be frustrating, uncomfortable and downright irritating.
New System Provides Innovative Ways To Avoid Missing Prescription Medication
Medcenter System Features New Approach of Pill Stocking (With Days and Dates), Talking Alarms and Visual Aids
Weekend Getaways
Recognize, Relax, Rejuvenate - Celebrate Success At Marriott
In our non-stop 24-7 world, we're always ready to tackle the next project, assignment or business deal before we've even had a chance to reflect on what has just been achieved.
Three Perfect Days In Pacifica, California
Located just 15 minutes from San Francisco, the beautiful beachfront town of Pacifica is the perfect destination for a quick three-day getaway.
Jade Mountain Tops Most Romantic Holiday List
London's Telegraph Media Group has recognized Jade Mountain in St. Lucia as the top of its Top 10 list of most romantic holidays in the Caribbean.
What's Happening
Plan A Valentine's Weekend Escape Or Date Night In Costa Mesa With Various Special Dining Menus And Packages, Costa Mesa Is a Romantiic Getaway
OC's Costa Mesa has put together some great weekend deals to celebrate a romantic Valentine's Day. Beginning Friday
La Quinta Resort & Club, A Waldorf Astoria Resort Rolls Out The Red Carpet This Holiday Season With New "Chestnuts & Capra" Package In December, 201
Fourth Annual "It's a Wonderful Life" Celebration Salutes Frank Capra's Classic Film with Interactive Cooking Demos, Chestnuts Roasting by a Fire, Fudge Tastings and The Big Guy in Red
2nd Annual Black Celebration Awards Recap
On Monday, September 21st, BLACK STREET had their 2nd Annual "Black Celebration" Awards ceremony at the Alvin Ailey Studios in New York City.
Area Guides
Baltimore is a city in flux with more than $11 billion in new and future developments changing the face of this attractive destination. The city offers more than 7,800 hotel rooms and counting, and there are plenty of delightful world-class attractions, museums, and dining experiences in the heart of the downtown. The city's newest and largest hotel is the Hilton Baltimore, neatly situated in the Inner Harbor. This is the only hotel connected to the Baltimore Convention Center fully enclosed, climate-controlled skybridge. Hilton Baltimore offers 757 spacious well-appointed rooms, including 20 suites. Guests enjoy premier restaurant dining, a fitness center, heated indoor pool, a 24-hour business center, and on-site parking. For your meeting needs the hotel also offers over 60,000 sq. ft. of flexible function space, including 46 meeting rooms, the 25,000-sq. ft. Key Ballroom, the 15,000-sq. ft. Holiday Ballroom, and two meeting planner suites.
For business or pleasure, Michigan has what you are looking for. With thousands of miles of lakeshore beaches, visitors can discover all manner of water fun such as kayaking, canoeing, fishing, and sailing. Michigan's cities offer a variety of cultural experiences from museums and art galleries to historic sites and festivals. Modern meeting facilities and exceptional hotels only add to the allure of this great state.
Nevada, the Silver State, is one of the largest states in the US, which means you will find plenty to do here. It's one of the only places you can ski world-class runs in the morning, then walk world-class greens in the afternoon. You can bike or hike the Tahoe Rim Trail, navigate a kayak on the Truckee River through downtown Reno, take an ATV up Sand Mountain near Fallon and snowmobile miles of wide-open terrain near Elko. And no one can forget the world-class gaming, dining, and hotels of Vegas!
The rest of the world could take some cues from the city of Portland. Surrounded by the natural beauty of Mount Hood, the Oregon Coast, the Willamette Valley wine country, and the Columbia River Gorge, the people of Portland are obsessed with maintaining their pristine surroundings. Portlanders recycle 63 percent of their waste and most natives commute to work by bicycle or by public transportation. The city also has the most LEED certified buildings per capita in the country. It's no wonder that in these times of environmental concern that Portland has emerged as an attractive meetings destination.
The Caribbean Islands are a region of great beauty and diversity that extends from the coasts of Florida to the mountains of South America. The Lesser Antilles lie in the Southern region of the island chain, beginning just east of Puerto Rico. These islands are far enough away from the U.S to have retained much of their culture and many remain largely unaffected by the Western world at large. Pristine beaches and authentic experiences are common here. Let's take a look at the northern end of the Lesser Antilles.
Cultural Festivals
O'Ahu Celebrates Its Diversity With Festivals & Events
Music, Entertainment, Culture and Cuisine Enrich Visitor Experience
17th Annual Soul Beach Beach Music Festival Hosted By Aruba Announces Mega Superstar Headliners: Mary J. Blige, Usher And The Roots
Memorial Day Weekend May 24-29 Comedy Night And Live Music Performances By An Array Of Artists
Fourteenth Annual Festival Of Lights Draws Thousands On Opening Day At Moody Gardens
Over 5,000 People Attend Opening Festivities with a Special Tribute to Japan and China
FAM Report
Toronto, Canada, "an international city of warmth, openness, energy and style, is enriched by the fusion of traditions, passions and perspectives on life of more than 100 cultures. It is one of the most popular choices for U.S. sponsored association meetings outside of the U.S. and it has the largest convention-center in Canada ranking it among the top 10 largest contiguous space facilities in North America" (city of Toronto agenda for Prosperity). This city is permeated with so much rich Black heritage, creating an ideal destination for convention and event planners, tour operations and weekend getaway savvy travelers.
From The Motherland
RAW AFRICA AT ITS WILDEST: Lugenda Wilderness Camp Opens for 2009 Season
Rani Resorts' seasonal Lugenda Wilderness Camp in Northern Mozambique has opened for 2009. Lugenda Wilderness Camp is set in one of Africa's last wild places, only recently accessible to discerning safari enthusiasts.
In The News

Hilton Hotels Americas VP Joe Berger and his wife Beth greet President Barack Obama and First Lady Michelle Obama at the White House Correspondents' Association dinner held at Hilton Washington in Washington, D.C. on Saturday, May 9, 2009. For more than 30 years, Hilton Washington has hosted the prestigious annual event which draws luminaries from politics, business, media, and Hollywood to raise money for journalism scholarships at educational institutions across the country. Other notables at the hotel attending the dinner included actors Tom Cruise and Katie Holmes, Demi Moore and
Ashton Kutcher, Colin Firth, Owen Wilson, Kevin Bacon and Natalie Portman; comedians Whoopi Goldberg, Mike Myers, Denis Leary and Chris Rock; television news media Barbara Walters, Brian Williams, George Stephanopoulos and Bill O'Reilly; and politicos RNC Chairman Michael Steele, former Chairman of the Federal Reserve Alan Greenspan, Congressman John Lewis who marched on Washington with Dr. King in 1963, and more.
Local Hero

For Tim James it's all about relationships. As director of Sales for VisitRochester, James finds gratification in developing lasting relationships with national SMERF organizations. He believes this is what has sustained Rochester as a meetings destination during these difficult economic times. "I find that relationships are the backbone of the success that Rochester has had over the years," asserts James. As sales manager at VisitRochester, prior to his current ten year stint as director, James, who started with the organization in 1990, honed his skills by getting to know his clients thoroughly to "understand their needs and wants." This practice serves him well to this day.
Open Forum
If I were to leave the planet for two months and return from my outer space experience to catch up on news in the travel and tourism business, I might come to the quick realization that the industry will soon be eliminated and even that the world may shortly come to an end.
Disney resort destinations are a dream come true; what better way to mix business
and pleasure without leaving the comforts of the 'playground with a twist'. Flexibility with a touch of magic is the Disney difference. They pride themselves in creating an environment to help tap into a world of imagination and inspiration. With two world famous theme parks, three amazing hotels, spectacular dinning, entertainment, Mandara spa and shopping, The Disney Resort offers fun ways to spark excitement inside and outside of the boardroom. No one could agree more, than Garvin Garrison, senior sales manager at Disneyland. "Disney is an icon. No matter where you are in the world, everyone knows who Disney is, people want to come, be it conferences or for family entertainment."
Religious Review
Pew Forum on Religion and Public Life

According to the Pew Forum on Religion and Public Life, 69 percent of people who consider themselves people of faith also believe that there is more than one way to interpret the teachings of their religion. Alan Richards, author of the new novel The Second Cycle (Emerald Book Company), believes that this phenomenon is directly related to our continuing search for the true nature of God.

"The simple truth is that most people are ignorant and blasé about the thing most important thing in life, that being the true nature of God," Richards said. "The Bible was written by men - holy men - but men, nonetheless, which makes literal, dogmatic interpretation of the Bible unpalatable to many people. It's not just about whether the teachings and dogma appeal to them or have a place in their lives or world view - it's about the difference between walking the walk and talking the talk."

The Second Cycle, a fictional account of how a number of people come to terms with their individual search for the true meaning of God, is based on the true journey that lies before all of us.
Site Review
There are a great number of things for you and your family to do in Michigan City, nestled on the southern shores of Lake Michigan about an hour east of Chicago. With festivities year round, the city welcomes visitors with hospitality regardless of the season. It's the perfect destination to recharge, renew and refresh. From fantastic food, eclectic shopping and entertainment, to rich historical beauty and culture, it's the ideal departure from the ordinary every day.

The eastern edge of the Indiana Dunes National Lakeshore features Mount Baldy, a large wandering dune and is one of the tallest sand dunes on Lake Michigan. There are miles of pristine beaches for swimming, boating and enjoying nature. The Michigan City In-water Boat Show, the largest on the Great Lakes is celebrating its 30th year.
Speaking Of People
The Phoenix Convention Center recently welcomed Cynthia Weaver as its new Communications Director. Weaver is responsible for media relations, internal and external communications, promoting environmental and sustainability programs and Web Content Management. Weaver came to the position from the city of Phoenix Public Information Office where she worked as a Public Information Officer since 2002.

Weaver's experience includes managing Public Relations for several city programs and departments including Housing, Environmental Programs & Sustainability, Youth & Education and Phoenix Sister Cities among others. Weaver was the first PIO for Phoenix's Downtown Development Office (DDO) and spearheaded communication efforts for the establishment of that office.
Travel Data
RIU HOTELS & RESORTS RANKS HIGH IN CUSTOMER SATISFACTION Annual Market Metrix Hospitality Index Report Shows Travelers Happy wit
Based on 35,000 customer interviews, the 2008 Annual Market Metrix Hospitality Index (MMHI) showed that RIU Hotels & Resorts ranked high with customer satisfaction, making the all-inclusive resort group the overall winner of the 2008 Annual MMHI for Upper Upscale Hotels.

"It is quite an honor to be recognized by so many travelers for our customer service," stated Luis Riu, CEO of RIU Hotels & Resorts. "It truly is the people you meet and interact with that make a vacation wonderful. And we are so proud that our employees provide our guests with the vacation experience beyond their expectations."

The MMHI revealed that in 2008 customer satisfaction was up for hotels (+0.9) and airlines (+1.5) and that RIU Hotels & Resorts ranked highest in customer satisfaction among Upper Upscale Hotels. The Market Metrix Hospitality Index™ (MMHI) is the largest and most in-depth measure of hospitality company performance available. For more information, visit

Vendor Spotlight
Augustin Houegban grew up in the Republic of Benin in West Africa. He ventured to the United States in 2002 and has since studied business, finance and organizational security management. After working in the security field for over 10 years, Houegban opened his own security service, World Star Protective Services. World Star Protective Services, based in the Los Angeles area and having started out with five full-time security guards, currently has over 50 full-time security guards in its employ.

"I like being the one responsible for protecting people and their property," says Houegban. "Clients come to me with their needs and concerns after having invested a lot of time and money into their properties; it's my job to provide them with the necessary services to make them feel safe and keep them and their belongings protected. World Star Protective Services equips our customers with extra eyes and peace of mind. I enjoy the public relations side of the business the most; I like to know that my clients feel safe and secure when my team is on the premises." Although Houegban is the main one in charge of office planning and operations for World Star, he still enjoys putting on his uniform and presenting to job sites. Once at the location, Houegban finds comfort in being able to assess his team's presence at the site and in enforcing that sense of security and manpower.

World Star Protective Services offers armed and unarmed security to commercial and residential buildings, hospitals, universities, financial institutions, malls, car dealerships, construction sites, churches and special events. They also offer bodyguards, corporate escorts and have a security training academy which provides the state required training for their security employees. World Star is California licensed (PPO # 16004), bonded and insured and all guards are put through an extensive background check, fingerprinted, instructed in The Power of Arrest, as well as Public Relations and the Laws & Regulations of a security guard.
In Your Own Words
How To Unlock The Hidden Genius In Your Organization
Every organization has brilliant people who are "under the radar." They are the geniuses who may not look like everyone else,
3 Reasons It's Wise To Spend Time With Those Who Are Different From Us
Americans may be living in an echo chamber.
Why Don't We Have The Politics Of The Possible Anymore?
In 1954, when the U.S. Supreme Court ruled on Brown v. Board of Education, the Gross Domestic Product (GDP-the value of all goods and services produced in the United States)
25 Free Things To Do This Winter In San Diego
From traditional holiday parades and festivals to the migration of California gray whales along the Pacific coast, a visit to San Diego during the winter offers a wealth of free, fun and festive experiences.
West Hollywood Named The Most Walkable City In California
West Hollywood is proud to announce that it has been ranked the most walkable city in the state of California by Walk Score®.
Summer Of Shangri-La Begins With A Splash! Ste. 700, The Courtyard And Ditch Day Fridays Make Their Debut At Hotel Shangri-La
Sweeping Ocean Views, Summery Cocktails, and Courtyard & Rooftop Dining Make Tamie Adaya’s Hotel Shangri-La This Summer’s Nexus of Fun. The Summer of Shangri-La is off to an early start, as the iconic Santa Monica Hotel Shangri-La launches Suite 700, The Courtyard and Ditch Day Fridays.
114-Guest M/V Sea Spirit To Introduce Splendors Of The Southern Ocean's Aquatic And Birdlife On Value-Packed Fall 2017 Poseidon Expeditions
Reasons to venture toward Antarctica are many. Over 200 years ago uncharted waters, whales and the fur trade drew ships
Oceanwide Discounts Voyages To Celebrate Ross Sea Protection News
Oceanwide Expeditions is celebrating the news that the Ross Sea will become the world's largest marine
Six Ne-For-2017 Cruise Itineraries Ecncompass Adventuresmith Explorations' Creativity
Creativity is a hallmark of small ship cruise expert AdventureSmith Explorations as it applies to cruise routes, ports of call and destinations, choice of cruise vessel
Food Service Beat
Oceania Cruises Introduces New Evening Tapas Menus
Flavors of Spain, Asia, and the World Come Alive Each Evening
Chef Michael's Popular Ravioli Tarfufo Is Available At Acoya
After a long day at the beach, many travelers would prefer a leisurely, relaxing private dining experience within the confines
The Turks & Caicos Collection's Alexandria Resort Launches New Oceanfront Eatery
Asú On the Beach Receives Rave Reviews Following November 1 Opening
Tools Of The Trade
The Power of "Old School" Service Four Reasons Your Business Should Bring it Back
Companies are more tech-savvy than ever, but customers still crave old-fashioned service (albeit with a modern spin).
Seven Big Rules to Follow When Firing a Client
Firing a client is one of the most difficult decisions a business owner will ever make. And when push comes to shove, few actually do the deed.
If You Can't Listen, You Will Become Irrelevant: Nine Career-Damaging Bad Listening Habits And What You Can Do About Them,
Listening is the single most important job skill you can have in the 21st century. Ed Hess explains why.
Wellness Travel
Kickstart Your Healthy New Year's Resolutions On a Dominican Republic Fitness Gertaway
From nature trekking to yoga retreats; vacationing in Dominican Republic
will get your heart pumping
IHG Opens Flagship Even® Hotels Property In New York City, Quickly Expanmding Options For Wellness-Minded Travelers
First Hotel Brand Dedicated to Wellness Opens Third Hotel in Growing Portfolio
Hotel Casa Del Mar & Shutters On The BEach Debut Custom Mindfulness-Inspired Offereings For Corporate Retreats & Group Travelers
Guests Can Reconnect Body and Soul Through Group Sessions With Santa Monica's John Sahakian, a World-Renowned Meditation and Stress-Management Expert
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