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Pacific Asia Watch
Fiji Airways Launches Welcome To Our Home

New Brand Position Captures Unique Fijian Spirit of Friendship and Family

Fiji Airways, Fiji's national airline, has launched its new brand campaign designed to showcase the warm nature of Fijian hospitality. The new brand positioning,  WELCOME TO OUR HOME, captures the unique Fijian experience travelers have on-board Fiji Airways, and by extension, in Fiji. It is a very personal, human experience offering the familiarity of home, where visitors are treated as extended family, not tourists. 

Fiji Airways' Managing Director and CEO Stefan Pichler explains, "Treating visitors like family is an inherent quality of Fijians. Our people at Fiji Airways naturally extend this same courtesy to all our guests on board. They are far more than just a seat number; they are part of our extended Fijian family."

The campaign has been launched through a series of videos featuring three real families who recently traveled to and from Fiji needing a much-deserved "home away from home" experience of a lifetime. They were nominated by friends and family back in September.

A once tight-knit family from the suburbs of Sydney, Australia, the Monahan siblings were given the opportunity to reunite after losing their mother and splitting up into different homes. Their trip sees them become a single unit, honoring their mother's last wishes and experiencing their first overseas family holiday.

The McConnells are a hardworking dairy family from Hamilton, New Zealand, and have had little time to get away on a family holiday due to the demands of running a family farm with 850 cattle.

Elenoa, a Fijian widow from Laucala Beach, Fiji, boarded a plane for the very first time and ventured to New Zealand to unite with family she had not seen for years.

Their stories are available at .

"Following our successful relaunch to Fiji Airways last year, we have revamped our marketing approach and have now included more of Fiji's people in the way we market our company and the country overseas. As the national carrier, we want to show off what makes Fiji so special and unique as an experience. This brand position resonates well with the Fijian people because they live this experience every day," adds Mr. Pichler. "This also better aligns us with our aim of becoming a leading boutique airline that exudes a unique and personal touch."