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Industry Briefs
Meet Minneapolis Announces Fourth Quarter 2014 Hospitality Hero Award

Melissa Rolf
, sales coordinator at The Commons Hotel, has been awarded the fourth quarter Hospitality Hero award from Meet Minneapolis, Convention and Visitors Association. The award honors an individual or company who has contributed significantly to the public image of Minneapolis through outstanding hospitality and service.

Rolf was nominated by her coworker, Jamie Goodchild, senior group sales manager at The Commons Hotel, for Rolf's ability to showcase Minneapolis in a positive light, going the extra mile in providing service to visitors and for Rolf's wealth of knowledge about Minneapolis. Since November 2006, Rolf has handled more than 154 wedding blocks per year, serving as both the catering manager and the wedding specialist in booking room blocks of 10 or more. Rolf also handles office duties and assists the general manager with special projects when needed.  

Rolf consistently works to enhance the visitor's experience and desire to return to Minneapolis in any way she can. As the main contact for the out-of-town wedding groups she serves, Rolf demonstrates pride and commitment to Minneapolis' hospitality industry.

"Melissa does an outstanding job of providing support to our internal staff and our social customers. She has a passion for hospitality and is always professional and friendly with our customers," Goodchild said. "Melissa is the voice of The Commons Hotel sales and catering department, and when you call the hotel you will enjoy your experience."

Pictured here, Meet Minneapolis President & CEO Melvin Tennant; Fourth Quarter Hospitality Hero Award Winner and The Commons Hotel Sales Coordinator Melissa Rolf; The Commons Hotel General Manager Duane Rohrbaugh; and The Commons Hotel Senior Sales Manager Jamie Goodchild. Photo by John McCally.

About Meet Minneapolis

Meet Minneapolis is a private, not-for-profit, member-based association. It actively promotes and sells the Minneapolis area as a destination for conventions and meetings, works to maximize the visitor experience and markets the city as a desirable tourist destination to maximize the economic benefit of the greater Minneapolis area.

Meet Minneapolis is accredited by the Destination Marketing Accreditation Program (DMAP) of the Destination Marketing Association International.For more information visit and .