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Facilities Update
Kuala Lumpar Convention Centre Steps Up As Training Ground For Hospitality Students


The Kuala Lumpur Convention Centre (the Centre) has welcomed its first intake from the Taylor’s University School of Hospitality, Tourism and Culinary Arts’ (TCHT) Student Employment Programme or STEP.

A collaborative effort between the Centre and Taylor’s University, STEP aims to provide participating students with an overall understanding of the industry, the current environment and what it entails to work in it while simultaneously garnering invaluable work experience to add to their curriculum vitae or CV. It also promotes the opportunity to work with one of the region’s leading business tourism venues before they even graduate.

The seven-month, three-stage industrial training program will see participants attend multiple workshops and given on-the-job training and exposure with various departments within the Centre. Speaking at a welcome reception for the 10 students, Datuk Peter Brokenshire, general manager, Kuala Lumpur Convention Centre, said that talent development was an integral part of the Center’s operations and “we remain cognizant of the importance of, and our role in, supporting team members to develop and expand their skills set to improve and enhance their knowledge and competency in their career route.

“This STEP partnership with Taylor’s University is another avenue for us to nurture and grow a pool of talent who, we are confident, will stand out and make a point of differentiation to Malaysia’s growing hospitality and business tourism industry.”

Of the 10 undergraduates, the nine pursuing their Bachelor of Culinary Arts & Foodservice Management (Hons) will join the Centre’s 51-strong culinary team while the Bachelor of International Tourism Management (Hons) in Event Management student will work in the Centre’s dynamic event coordination department.  The Centre and Taylor’s University also collaborate on student ambassador programs, internship programs and research projects.

According to Rohizat Baharum, Human Resource director, Kuala Lumpur Convention Centre, STEP joins a number of other programs designed by the Centre to nurture and retain local talent namely, the Ambassadors Programme and Experiential Learning Programme (ELP).

The Ambassadors Programme introduced in 2005 has enabled the Center to strategically and efficiently manage its local pool of flexible staff and at the same time establish a consistent staffing with the right skills set to meet the needs and requirements of clients and events held at the venue. To date, 6,599 ambassadors have been trained under the program. The ELP, introduced in 2009, provides on-the-job training for Diploma students. During the six-month program, students spend four days a week working at the Center and one day in the classroom at their respective college. Since its inception, a total of 216 students have been trained by the Operations Division.

For further information, please contact:
Datuk Peter Brokenshire                             Desiree Ann or Charles Chaplin
General Manager                                         TQPR (Malaysia) Sdn Bhd
Kuala Lumpur Convention Centre              Tel: +603-2092 4300
Tel: +603 2333 2888                                    Fax: +603-2092 5972
Fax: +603 2333 2882                                   Email: desireeann@tqpr.com or
Email: info@klccconventioncentre.com      charlesc@tqpr.com
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