Black Meetings & Tourism - UPS Store At The New Orleans Ernest N. Morial Convention Center Receives High Marks From UPS Corporate Headquarters

Facilities Update
UPS Store At The New Orleans Ernest N. Morial Convention Center Receives High Marks From UPS Corporate Headquarters
The UPS Store at the New Orleans Ernest N. Morial Convention Center received top marks from UPS Corporate Headquarters during an annual 2014 Print Mystery Shop evaluation. The UPS Store received 99 out of 100 points. The criterion to pass a Print Mystery Shop is to give the customer a quote within four hours of the print request. In addition to the print quote request, the mystery shopper grades the store on customer service and overall in-store experience. The UPS store also achieved high rankings in professional welcoming, accurate phone protocol and selling printing, package handling, and shipping. Bob Johnson, president/general manager of the New Orleans Ernest N. Morial Convention Center, said " Jimmie Hickman, manager of the UPS Store, and her staff are a credit to the business. The high rating they received is a testament to the SPICE customer service standards that we practice at the Convention Center." The UPS Store at the Convention Center is an independently owned and operated by the New Orleans Ernest N. Morial Convention Center. Located in Lobby F, the UPS Store at the Convention Center is self-service or full-service, depending on the customer's needs. Remote business centers can be set up at event registration areas. Hours are tailored to meet the needs of show managers and attendees. A wide range of supplies and services including shipping, high volume copying, faxing, badge chains, etc., are available. Visit www.theupsstorelocal.com/6216 for more information.

Facilities Update

UPS Store At The New Orleans Ernest N. Morial Convention Center Receives High Marks From UPS Corporate Headquarters

The UPS Store at the New Orleans Ernest N. Morial Convention Center received top marks from UPS Corporate Headquarters during an annual 2014 Print Mystery Shop evaluation. The UPS Store received 99 out of 100 points. The criterion to pass a Print Mystery Shop is to give the customer a quote within four hours of the print request. In addition to the print quote request, the mystery shopper grades the store on customer service and overall in-store experience.

The UPS store also achieved high rankings in professional welcoming, accurate phone protocol and selling printing, package handling, and shipping.

Bob Johnson, president/general manager of the New Orleans Ernest N. Morial Convention Center, said " Jimmie Hickman, manager of the UPS Store, and her staff are a credit to the business. The high rating they received is a testament to the SPICE customer service standards that we practice at the Convention Center."

The UPS Store at the Convention Center is an independently owned and operated by the New Orleans Ernest N. Morial Convention Center. Located in Lobby F, the UPS Store at the Convention Center is self-service or full-service, depending on the customer's needs. Remote business centers can be set up at event registration areas. Hours are tailored to meet the needs of show managers and attendees. A wide range of supplies and services including shipping, high volume copying, faxing, badge chains, etc., are available. Visit www.theupsstorelocal.com/6216 for more information.