News
Current Events
American Military Share Tales Of Trial, Triumph And Heartache Like Never Before In Fantasy Of Flights 4th Ann. "Legends & Legacies" Symposium Series 2012 Series Features All-New Events, Including Seldom-Heard Accounts of Vietnam Veterans and Touching Personal Accounts of WWII through Handwritten Letters between Soldiers and Loved Ones
The 7th Annul Los Angeles Travel & Adventure Show Brings The World To Long Beach In January Largest Travel Show in the West Showcases Samantha Brown, Andrew Zimmern, and Features Over 450 Destinations from Around the Globe
Facilities Update
Wilmington Convention Center Awarded LEED Silver Certification Eco-friendly Waterfront Building Presented With LEED Silver Certification and Engineering Excellence Award
MTCC Continues To Build Momentum For Sustainability With An Unprecedented 95% Waste Diversion Rate For USGBC'S Recent Greenbuild Conference The Metro Toronto Convention Centre (MTCC) is proud to report the results of its greening efforts for the U.S. Green Building Council’s (USGBC) Greenbuild International Conference & Expo ( www.greenbuildexpo.org) recently held at the MTCC.
George R. Brown Expands Availability Of Wi-Fi Wireless Network Increased to All Public Areas of Convention Center All visitors to the George R. Brown Convention Center now have access to free standard Wi-Fi throughout the public areas of the facility.
Top Meeting Planners Plant 250, 000th Tree Front Of The Colorado Convention Center On Friday, November 11, members of VISIT DENVER’s Customer Advisory Board, made up of top meeting planners around the nation, and VISIT DENVER Convention Staff (including President & CEO Richard Scharf and VP of Convention Sales & Services Rachel Benedick) helped plant the 250,000 th tree in front of the Colorado Convention Center.
Qatar National Convention Centre (QNCC) Officially Opens The Qatar National Convention Centre (QNCC), a member of Qatar Foundation for Education, Science and Community Development, officially opened on 4 December 2011.
Industry Briefs
Washington, D.C. Wins Bid To Host 2018 World Gas Conference The Win Reaffirms DC’s Position as a Top Destination to Conduct International Business
NV Magazine Award To MGM's Debra Nelson Debra Nelson, MGM Resorts International vice president Corporate Diversity & Community Affairs, pictured with Kyle Donovan, publisher NV Magazine
Interim Director Appointed At The Phoenix Convention Center The Phoenix Convention Center, Arizona’s premier meetings and events facility, welcomes Debbie Cotton as its Interim Director.
Cancun Is Selected As The Perfect Site To Reward Top Industry Producers The beautiful turquoise waters and white sand beaches of Cancun are the perfect scenario to provide recognition to more than 450 travel industry professionals
The Bahamas' Minister Of Tourism Welcomes The Associated Luxury Hotels International (ALHI) Industry Advisory Council Conference At Atlantis In November 2011 Associated Luxury Hotels International (ALHI) conducted its annual I ndustry Advisory Council (IAC) conference at the renowned Atlantis on Paradise Island in the Bahamas.
Salamander Hotels & Resorts Launches Grand Golf Resorts Of Florida Collection Sheila C. Johnson's Company Partners With Reunion and Hammock Beach Resorts' Owner; Salamander Unites Both Properties With Innisbrook Resort To Create an Unparalleled Destination Featuring The Legends of Golf Trail
Statement By The Caribbean Tourism Organization (CTO) On Reform Of The UK Air Passenger Duty (ADP) The Caribbean Tourism Organization (CTO) is deeply disappointed and surprised by the UK Government’s announcement on 6 December
Reggie Sears Wins PCMA's Care Award On October 26, the Northern California Chapter of PCMA (Professional Convention Management Association) held its annual Bay Area Meeting Excellence Awards (BAMIES) at the Hotel Nikko in San Francisco.
San Diego Welcomes Professional Convention Management Association Important Industry Event Expected to Generate $11.8 Million in Economic Impact With Potential to Bring Hundreds of Millions More In Future Business to San Diego
Meeting Planner Packages
Small Meetings In New Jersey New Jersey offers an eclectic array of intimate venues ideal for small meetings, from museums and historic landmarks, to wineries and inns.
Pacifica Hotels Blends Business With Pleasure With Package Deals And Special Rates In " Beachside Business" Who says business and pleasure can’t mix? Pacifica Hotels, a hospitality company that owns and manages 24 independent hotel properties in prime California coastal locations, is making meetings and corporate functions a little more enjoyable by offering “Beachside Business”
Kimpton Hotels & Restaurants' New Surfcomber Miami, South Beach Invites Groups To 'Meet On Beach' ‘Let’s Meet…On the Beach!’ Package Allows Groups to Be Productive While Digging Their Toes in the San Kimpton’s new Surfcomber Miami, South Beach invites groups to get busy in the sand with their innovative ‘meetings on the beach’ package.
The Naples Beach Hotel & Golf Club Announces "Meet For Change" Group Promotion The Naples Beach Hotel & Golf Club in Southwest Florida has unveiled a new group promotion called “Meet for Change – Meetings Make America Shine” with a patriotic theme and its own “Economic Boost Commitment” as one of several booking incentive components.
Pacific Asia Watch
Fiji Islands Hosts All About Honeymoons & Destination Weddings Annual Convention Tourism Fiji recently hosted 59 members of the leading US and global destination weddings and honeymoon agency, All About Honeymoons and Destination Weddings to Fiji.
Travel Leaders Symposium Assesses My Anmars Potential In Sustainable Tourism The landmark hosting by Myanmar of the first-ever Travel Leaders' Symposium on Sustainable Tourism has been a historical opportunity for over 100 travel industry representatives
SCB Unveils New Logo - Where Business And Adventure Meet The Sarawak Convention Bureau recently unveiled its new corporate imagery at the 5th Anak Sarawak Appreciation Award Ceremony that was held on the 12th of November 2011 at Borneo Convention Centre Kuching (BCCK).
Discount Travel Packages
Choice Hotels Offers Huge Caribbean Savings Choice Hotels International Caribbean properties are really into the spirit of giving this holiday season gifting travelers to the Caribbean with immensely generous discounts.
Kauai Marriott Resort Packs More Value Into A Kauai Vacation ”Paradise Plus” Package Provides Ideal Way to Experience the Revitalized Oceanfront Resort
Drive Destinations
What's New In The Legendary Napa Valley: Summer 2011 Update America’s Great Wine Capital Pours it on With a Rich Variety of New Travel Experiences in Summer 2011
Great Outdoors
Harrison Hot Springs Resort & Spa Offers Special Bald Eagle Viewing Packages Experience Fantastic Bald Eagle Viewing Opportunities, Enjoy Photo Workshops and Displays and Take A Jet Boat Tour November Through December at Harrison Hot Springs Resort & Spa
Creatures Of The Night Nocturnal Animals Come Alive After Dark at Moonridge Animal Park Ear piercing howls fill the night sky. Claws scamper and scurry through fallen leaves.
Great Vacation Destinations
Portola Hotel & Spa Offers Stay & Skate Free Package Indulge in Homemade Chocolate Chip Cookies and Hot Cocoa While Enjoying a One Night Stay and Ice Skating For Two at the Portola Hotel & Spa
Family Adventure Vacations Are Something Everyone Can Agree On And Honua Kai Resort & Spa Is The Ideal "Home Base" For All The Fun With more families opting for adventure travel when planning Maui vacations, it is no wonder that Honua Kai Resort & Spa has become a destination for adventurers – young and old alike – wanting engaging outdoor activities amid luxury alternative accommodations that meet families' needs.
Make Calabash Cove Your Own Private Paradise To Exchange Vows Book St. Lucia Beachfront Boutique Resort in its Entirety with Carefree All Inclusive Package--Ideal for Destination Weddings with Up to 52 Guests
Miramonte Resort & Spa's Annual Desert Holidays Program $99 Rate Numerous and Diverse Holiday Activities and Entertainment For Children and Adults Offered For Five Weeks
International Travel Hot Spots
Jade Mountain Offers New Saint Lucia Excursion Award-Winning Caribbean Resort Debuts "Whisk Her Away" Encounter With Luxury
The Westin Playa Bonita Debuts In Panama $100 Million Luxury Beach Haven Celebrates Soft Opening With Special Introductory Rates Starwood Hotels and Resorts Worldwide, Inc. has announced the soft opening of The Westin Playa Bonita Panama, the first Westin hotel to be unveiled in the burgeoning destination of Panama.
Marketing Tips
Harsh Realities: Five truths Halting Your Company's Organic Growth In Today’s Tough Economy it Simply Makes Sense to Grow From Within by Developing Differentiated Products and Services That Win Over New Customers and Keep Current Ones Coming Back.
The Engagement Factor: Four Ways To Use Your Customers To Boost Innovation (AND PROFITS!) At Your Company If Your Company is Suffering From Yet Another Failed Product or if You’re Simply Looking For a Way to Boost Your Company’s Sales, Dan Adams Has Some Advice For You: Ask Your Customers What They Really Want and Watch Your Profits Soar
Reunions
Ceiba Del Mar: Give Thanks For Thanksgiving Dinner... And A Complimentary Suite! Exclusive “Family Reunion” Promotion Now On the Menu at Riviera Maya Luxury Resort
New Reunion Planning Kit Now Available The Louisville CVB Offers a Free Reunion Planning Kit, Free 101-Style Workshop and Access to Reunion Service Specialists
Celebrate Your Family Reunion At Stonewater Cove Resorts A Midwestern Luxury Family Resort Perfect For Several Generations of Family to Reconnect With One Another While Enjoying Outdoor Activities or Simply Relaxing Balance all the wants, desires and needs of your extended family with a multi-generational reunion at Stonewater Cove Resort and Club
Revel In Family Roots Rediscover Your Cultural Heritage Royal Caribbean Offers Family Reunion Packages and Cultural Excursion OptionsWhile June through September is acknowledged to be prime travel time for African-Americans, any time is the right time is right to plan for vacations and family reunions.
Sports Tourism
Cuisinart Golf Resort & Spa Reopens With A New Name And New Golf Offerings CuisinArt Golf Resort & Spa Celebrates Acquisition of Greg Norman Golf Course With Exclusive “Tee Up & Revive” Package
Malaysia Is Full Of Diverse Corals, Marine Life And Underwater Geography Located in the Indo-Pacific Basin, Malaysia is a part of the Coral Triangle — the world’s richest garden of corals and sea life.
Nicole Lyons' First African-American Female Race Car Driver Nicole Lyons is fueled by the same horsepower that ignites the cars she races. Although Lyons is only 5’6”, her exotic beauty, spirited personality and kinetic intensity make her seem larger than life.
Travel Tips
Holiday Travel Safety: "Tune Into Your Surroundings Instead Of Your Ipod, "Says Veteran Cop And Anti-Terrorism Expert "Tune into your surroundings instead of your iPod, to stay safe during the Thanksgiving-Christmas travel rush," warns antiterrorism expert Todd McGhee, who pioneered new security measures at Logan Airport, post 9/11.
Preferred Travel Helpers Presents: Top 10 Holiday Travel Tips For The Elderly The holiday season is meant to be spent celebrating and relaxing with loved ones, yet often turns out to be one of the most stress-filled times of the year.
Frugal Foreign Travel Tips For Baby Boomer Ladies The obviously American gentleman was eating dinner while reading at a cozy French restaurant, but I just had to interrupt with a somewhat rude question: "Why do so few older men travel alone in Europe?"
Weekend Getaways
A Family Getaway To Roma At The Hotel Hassler Hotel Hassler Roma, owned and managed by Roberto E. Wirth, has been welcoming families since its founding in 1893, and in that tradition, has announced a new Family Escape Package, available through October 31, 2012.
Holidays Are Around The Corner And The Claremont Hotel In Berkeley Is The Place To Be This Season Northern California's Premier Resort Celebrates the Holidays With Carolers, Santa, a Tree Lighting Ceremony and More
Alameda And Rosenblum Cellars Offer A Great Weekend Getaway Historic Urban Winery Features Zinfandel, History & Cool Events For Zinfandel devotees, visiting the island city of Alameda is part pilgrimage, part party.
What's Happening
Fall Back To The Arts In San Antonio Fall means art is in full season for San Antonio. Celebrating everything from the traditions of Día de los Muertos to the most modern interpretations, San Antonio’s arts shine a spotlight on the city’s colorful cultural heritage.
Black Economic Council Workshop And Luncheon Learn how to effectively market your services. . . .
National Black MBA Assoc. 33rd Annual Conference & Exposition Invites Attendees To Power Up Your Profitability In New Economy The National Black MBA Association (NBMBAA®) recently announced its 33rd Annual Conference & Exposition will be held Tuesday, October 4 through Saturday, October 8 at the Georgia World Congress Center in Atlanta.
W Los Angeles - Westwood Unveils Chill 2011 With a New Look and New Feel, Grab Your Skates and Take a Spin on the Coolest Ice Rink in Los Angeles
Applause
Darlene C. Davis Darlene C. Davis is a native of Nassau, The Bahamas; she relocated to the United States in the 1980s and subsequently pursued a Bachelors of Science Degree in Hospitality Management at Florida International University. She joined The Bahamas Ministry of Tourism in the early '80s and during her 17 year tenure with them, worked in promotions, sales, public relations, film and television production, media relations and served as the first Film Commissioner for The Bahamas; this involved working abroad in Miami, Florida, Toronto, Vancouver, Los Angeles and The Bahamas.
Area Guides
THE CARIBBEAN: LESSER ANTILLES PART 1 The Caribbean Islands are a region of great beauty and diversity that extends from the coasts of Florida to the mountains of South America. The Lesser Antilles lie in the Southern region of the island chain, beginning just east of Puerto Rico. These islands are far enough away from the U.S to have retained much of their culture and many remain largely unaffected by the Western world at large. Pristine beaches and authentic experiences are common here. Let's take a look at the northern end of the Lesser Antilles.
BALTIMORE: A CHANGING DESTINATION Baltimore is a city in flux with more than $11 billion in new and future developments changing the face of this attractive destination. The city offers more than 7,800 hotel rooms and counting, and there are plenty of delightful world-class attractions, museums, and dining experiences in the heart of the downtown. The city's newest and largest hotel is the Hilton Baltimore, neatly situated in the Inner Harbor. This is the only hotel connected to the Baltimore Convention Center fully enclosed, climate-controlled skybridge. Hilton Baltimore offers 757 spacious well-appointed rooms, including 20 suites. Guests enjoy premier restaurant dining, a fitness center, heated indoor pool, a 24-hour business center, and on-site parking. For your meeting needs the hotel also offers over 60,000 sq. ft. of flexible function space, including 46 meeting rooms, the 25,000-sq. ft. Key Ballroom, the 15,000-sq. ft. Holiday Ballroom, and two meeting planner suites.
MICHIGAN: LAKESIDE MEETINGS For business or pleasure, Michigan has what you are looking for. With thousands of miles of lakeshore beaches, visitors can discover all manner of water fun such as kayaking, canoeing, fishing, and sailing. Michigan's cities offer a variety of cultural experiences from museums and art galleries to historic sites and festivals. Modern meeting facilities and exceptional hotels only add to the allure of this great state.
NEVADA: THE SILVER STATE SHINES Nevada, the Silver State, is one of the largest states in the US, which means you will find plenty to do here. It's one of the only places you can ski world-class runs in the morning, then walk world-class greens in the afternoon. You can bike or hike the Tahoe Rim Trail, navigate a kayak on the Truckee River through downtown Reno, take an ATV up Sand Mountain near Fallon and snowmobile miles of wide-open terrain near Elko. And no one can forget the world-class gaming, dining, and hotels of Vegas!
PORTLAND: LAND OF UNSPOILED ENVIRONMENTALISM The rest of the world could take some cues from the city of Portland. Surrounded by the natural beauty of Mount Hood, the Oregon Coast, the Willamette Valley wine country, and the Columbia River Gorge, the people of Portland are obsessed with maintaining their pristine surroundings. Portlanders recycle 63 percent of their waste and most natives commute to work by bicycle or by public transportation. The city also has the most LEED certified buildings per capita in the country. It's no wonder that in these times of environmental concern that Portland has emerged as an attractive meetings destination.
Association News
ATTENDEES CELEBRATE THE CARIBBEAN AND ITS DIASPORA Scholars, professors, administrators, and government officials are just a few of the attendees who will celebrate, learn and discuss all things Caribbean at the 34th annual Caribbean Studies Association Conference, June 1-5, 2009 at the Hilton Kingston, Jamaica. This year's theme is Centering the Caribbean in Caribbean Studies.
Caribbean Corner
SUMMIT OF THE AMERICAS HELD AT HYATT REGENCY TRINIDAD The historic Fifth Summit of the Americas with western hemisphere's leaders took place April 17-20 at the Hyatt Regency Trinidad in Port of Spain, Trinidad & Tobago's capital city. The stellar group assembled to discuss the theme of "Securing our citizens' future by promoting Human Prosperity, Energy Security and Environmental Sustainability." U.S President Obama, Venezuelan President Hugo Chavez and U.S. Secretary of State Hillary Clinton were among representative from 34 member states of the Organization of American States to attend.
Conference Report
THIRTEENTH ANNUAL BAHAMAS WEATHER CONFERENCE The 2009 13th Annual Bahamas Weather Conference was held April 15-19, at the Sheraton Nassau Beach Resort in Nassau. This signature event, created by the Bahamas Ministry of Tourism, has earned a loyal following, an enviable reputation and many awards for its effectiveness as a crisis communications program. The festivities began with a warm Caribbean reception, featuring rhythmic island sounds and exotic dancers dressed in colorful Bahamian costumes. Vincent Vanderpool-Wallace took part in the opening ceremonies and in his address, likened the construction of the annual conference to the building of an ark, as it too shelters and saves lives. This pre-hurricane season event is an important forum for Bahamian and U.S. meteorologists, raising awareness of the particular concerns and geographical features of the Islands of the Bahamas.
Cultural Festivals
Niagara Icewine Festival, Winter Festival Of Lights Make Top Ten List Already known world-wide as a great destination for a summer escape, Niagara just received a resounding endorsement as a fantastic place to celebrate the best of a truly Canadian winter.
Fayettville Dogwood Festival Nabs Top Honors Southeast Tourism Society and International Festivals & Events Association Recognize Dogwood Festival
Richie Stephens "Living His Life", Back For 2012 Jamaica Jazz And Blues Richie Stephens is back! And, although still in what he says is "a healing process" the popular Jamaican music maker declared he is not just back, but "back with a bang."
Plannimng A Business Meeting Around An Event In Montreal The city of Montreal is lively, no matter the time of day, and regardless of the weather. Your meeting or convention should coincide with one of their 106 festivals and will enable you to incorporate elements and theme to add a certain je ne sais quoi that is something exclusive and unique to Montreal.
FAM Report
TORONTO - A CULTURAL MOSAIC DESTINATION Toronto, Canada, "an international city of warmth, openness, energy and style, is enriched by the fusion of traditions, passions and perspectives on life of more than 100 cultures. It is one of the most popular choices for U.S. sponsored association meetings outside of the U.S. and it has the largest convention-center in Canada ranking it among the top 10 largest contiguous space facilities in North America" (city of Toronto agenda for Prosperity). This city is permeated with so much rich Black heritage, creating an ideal destination for convention and event planners, tour operations and weekend getaway savvy travelers.
From The Motherland
RAW AFRICA AT ITS WILDEST: Lugenda Wilderness Camp Opens for 2009 Season Rani Resorts' seasonal Lugenda Wilderness Camp in Northern Mozambique has opened for 2009. Lugenda Wilderness Camp is set in one of Africa's last wild places, only recently accessible to discerning safari enthusiasts.
In The News
HILTON'S JOE BERGER GREETS THE PRESIDENT AND FIRST LADY Hilton Hotels Americas VP Joe Berger and his wife Beth greet President Barack Obama and First Lady Michelle Obama at the White House Correspondents' Association dinner held at Hilton Washington in Washington, D.C. on Saturday, May 9, 2009. For more than 30 years, Hilton Washington has hosted the prestigious annual event which draws luminaries from politics, business, media, and Hollywood to raise money for journalism scholarships at educational institutions across the country. Other notables at the hotel attending the dinner included actors Tom Cruise and Katie Holmes, Demi Moore and Ashton Kutcher, Colin Firth, Owen Wilson, Kevin Bacon and Natalie Portman; comedians Whoopi Goldberg, Mike Myers, Denis Leary and Chris Rock; television news media Barbara Walters, Brian Williams, George Stephanopoulos and Bill O'Reilly; and politicos RNC Chairman Michael Steele, former Chairman of the Federal Reserve Alan Greenspan, Congressman John Lewis who marched on Washington with Dr. King in 1963, and more.
Local Hero
TIM JAMES: BUILDING RELATIONSHIPS FOR VISIT ROCHESTER, NEW YORK For Tim James it's all about relationships. As director of Sales for VisitRochester, James finds gratification in developing lasting relationships with national SMERF organizations. He believes this is what has sustained Rochester as a meetings destination during these difficult economic times. "I find that relationships are the backbone of the success that Rochester has had over the years," asserts James. As sales manager at VisitRochester, prior to his current ten year stint as director, James, who started with the organization in 1990, honed his skills by getting to know his clients thoroughly to "understand their needs and wants." This practice serves him well to this day.
Newsmakers
HOUSE OF REPRESENTATIVES HONORS KAREN BASS FOR HISTORIC ACHIEVEMENT As Assembly Speaker Karen Bass (D-Los Angeles) marked the one-year anniversary of her historic election as the first African-American woman Speaker of a State Assembly this past May, the U.S. House of Representatives unanimously passed House Resolution 49 in honor of Bass's achievement. Bass made the following statement: "It is an honor to have this resolution passed by the House of Representatives and an honor to have it introduced by Congresswoman Diane Watson, someone I greatly admire and respect." H.R. 49 reads as follows... Honoring Karen Bass for becoming the first African-American woman elected Speaker of the California State Assembly.
Open Forum
OPEN FORUM: THE DARKER THE NIGHT, THE BRIGHTER THE LIGHT If I were to leave the planet for two months and return from my outer space experience to catch up on news in the travel and tourism business, I might come to the quick realization that the industry will soon be eliminated and even that the world may shortly come to an end.
Pacesetters
GARVIN GARRISON Disney resort destinations are a dream come true; what better way to mix business and pleasure without leaving the comforts of the 'playground with a twist'. Flexibility with a touch of magic is the Disney difference. They pride themselves in creating an environment to help tap into a world of imagination and inspiration. With two world famous theme parks, three amazing hotels, spectacular dinning, entertainment, Mandara spa and shopping, The Disney Resort offers fun ways to spark excitement inside and outside of the boardroom. No one could agree more, than Garvin Garrison, senior sales manager at Disneyland. "Disney is an icon. No matter where you are in the world, everyone knows who Disney is, people want to come, be it conferences or for family entertainment."
Religious Review
Pew Forum on Religion and Public Life BOOKMARKS According to the Pew Forum on Religion and Public Life, 69 percent of people who consider themselves people of faith also believe that there is more than one way to interpret the teachings of their religion. Alan Richards, author of the new novel *The Second Cycle* (Emerald Book Company), believes that this phenomenon is directly related to our continuing search for the true nature of God. "The simple truth is that most people are ignorant and blasé about the thing most important thing in life, that being the true nature of God," Richards said. "The Bible was written by men - holy men - but men, nonetheless, which makes literal, dogmatic interpretation of the Bible unpalatable to many people. It's not just about whether the teachings and dogma appeal to them or have a place in their lives or world view - it's about the difference between walking the walk and talking the talk." The Second Cycle, a fictional account of how a number of people come to terms with their individual search for the true meaning of God, is based on the true journey that lies before all of us.
Site Review
COMBINING BUSINESS AND PLEASURE IN THE PERFECT MEETING GETAWAY There are a great number of things for you and your family to do in Michigan City, nestled on the southern shores of Lake Michigan about an hour east of Chicago. With festivities year round, the city welcomes visitors with hospitality regardless of the season. It's the perfect destination to recharge, renew and refresh. From fantastic food, eclectic shopping and entertainment, to rich historical beauty and culture, it's the ideal departure from the ordinary every day. The eastern edge of the Indiana Dunes National Lakeshore features Mount Baldy, a large wandering dune and is one of the tallest sand dunes on Lake Michigan. There are miles of pristine beaches for swimming, boating and enjoying nature. The Michigan City In-water Boat Show, the largest on the Great Lakes is celebrating its 30th year.
Speaking Of People
People The Phoenix Convention Center recently welcomed Cynthia Weaver as its new Communications Director. Weaver is responsible for media relations, internal and external communications, promoting environmental and sustainability programs and Web Content Management. Weaver came to the position from the city of Phoenix Public Information Office where she worked as a Public Information Officer since 2002. Weaver's experience includes managing Public Relations for several city programs and departments including Housing, Environmental Programs & Sustainability, Youth & Education and Phoenix Sister Cities among others. Weaver was the first PIO for Phoenix's Downtown Development Office (DDO) and spearheaded communication efforts for the establishment of that office.
Travel Data
RIU HOTELS & RESORTS RANKS HIGH IN CUSTOMER SATISFACTION Annual Market Metrix Hospitality Index Report Shows Travelers Happy wit Based on 35,000 customer interviews, the 2008 Annual Market Metrix Hospitality Index (MMHI) showed that RIU Hotels & Resorts ranked high with customer satisfaction, making the all-inclusive resort group the overall winner of the 2008 Annual MMHI for Upper Upscale Hotels. "It is quite an honor to be recognized by so many travelers for our customer service," stated Luis Riu, CEO of RIU Hotels & Resorts. "It truly is the people you meet and interact with that make a vacation wonderful. And we are so proud that our employees provide our guests with the vacation experience beyond their expectations." The MMHI revealed that in 2008 customer satisfaction was up for hotels (+0.9) and airlines (+1.5) and that RIU Hotels & Resorts ranked highest in customer satisfaction among Upper Upscale Hotels. The Market Metrix Hospitality Index™ (MMHI) is the largest and most in-depth measure of hospitality company performance available. For more information, visit www.marketmetrix.com. TAMPA BAY & COMPANY UNVEILS 2008 VISITOR
Vendor Spotlight
AUGUSTIN M. M. HOUEGBAN, PRESIDENT/CEO OF WORLD STAR PROTECTIVE SERVICES Augustin Houegban grew up in the Republic of Benin in West Africa. He ventured to the United States in 2002 and has since studied business, finance and organizational security management. After working in the security field for over 10 years, Houegban opened his own security service, World Star Protective Services. World Star Protective Services, based in the Los Angeles area and having started out with five full-time security guards, currently has over 50 full-time security guards in its employ. "I like being the one responsible for protecting people and their property," says Houegban. "Clients come to me with their needs and concerns after having invested a lot of time and money into their properties; it's my job to provide them with the necessary services to make them feel safe and keep them and their belongings protected. World Star Protective Services equips our customers with extra eyes and peace of mind. I enjoy the public relations side of the business the most; I like to know that my clients feel safe and secure when my team is on the premises." Although Houegban is the main one in charge of office planning and operations for World Star, he still enjoys putting on his uniform and presenting to job sites. Once at the location, Houegban finds comfort in being able to assess his team's presence at the site and in enforcing that sense of security and manpower. World Star Protective Services offers armed and unarmed security to commercial and residential buildings, hospitals, universities, financial institutions, malls, car dealerships, construction sites, churches and special events. They also offer bodyguards, corporate escorts and have a security training academy which provides the state required training for their security employees. World Star is California licensed (PPO # 16004), bonded and insured and all guards are put through an extensive background check, fingerprinted, instructed in The Power of Arrest, as well as Public Relations and the Laws & Regulations of a security guard.
In Your Own Words
Report Shows Jim Crow Divide In Job Opportunities Offers Race Equitable Solutions For Job Creation Efforts A new report by the Center for Social Inclusion (CSI) shows Jim Crow still exists today in the job market, where more Black and Latino workers are cast as second-class workers, over-represented in low-skill, low-wage occupations with limited chances to move up the ladder of opportunity.
Despite Claims Of A "Post-Racial" Society, Widespread Bias Continue In America Recent public opinion polls show that more whites than African-Americans believe that the United States has entered a “post-racial” era in which racial bias doesn’t exist.
Was 'Birther' Just Code For Racist? Former Secret Service Agent Says Civil Rights Battle is Far From Over Some political pundits have tiptoed around it, while others won’t even head fake in its direction.
Staycations
25 Free Things To Do This Winter In San Diego From traditional holiday parades and festivals to the migration of California gray whales along the Pacific coast, a visit to San Diego during the winter offers a wealth of free, fun and festive experiences.
West Hollywood Named The Most Walkable City In California West Hollywood is proud to announce that it has been ranked the most walkable city in the state of California by Walk Score®.
Summer Of Shangri-La Begins With A Splash! Ste. 700, The Courtyard And Ditch Day Fridays Make Their Debut At Hotel Shangri-La Sweeping Ocean Views, Summery Cocktails, and Courtyard & Rooftop Dining Make Tamie Adaya’s Hotel Shangri-La This Summer’s Nexus of Fun. The Summer of Shangri-La is off to an early start, as the iconic Santa Monica Hotel Shangri-La launches Suite 700, The Courtyard and Ditch Day Fridays.
Cruising
Royal Caribbean Announces Winter 2012 - 13 eason For Independence Of The Seas Three Freedom-class Ships to Offer Vacationers Variety of Choices for Caribbean Cruises
Holland America Lines 2013 Grand Voyager To Explore Seven Continents, 65 Countries Holland America Line's flagship ms Amsterdam and the intimate explorer, ms Prinsendam, each will sail two Grand Voyages in 2013. In total, the four extensive itineraries feature 322 cruising days, visiting more than 120 ports of call in 65 countries.
Sophisticated Silk 3-Day Baja Cruise LA’s own Mr. C invites you to join him on a 3-day Baja Cruise aboard the Carnival Inspiration, departing Long Beach, California on Friday, May 25 and returning on Monday, May 28.
Food Service Beat
Disney Introduces New Private-Dining Room At Kouzzina By Cat Cora Coranation Room Brings a New Level of Sophistication to Signature Restaurant Celebrity chef, Cat Cora, recently unveiled a new private group dining room at her exclusive restaurant, Kouzzina, located at Disney’s BoardWalk.
Polynesian Cultural Center Opens Transformed 'Gateway' Restaurant The Polynesian Cultural Center (PCC) recently opened the doors to its renovated — and re-envisioned — Gateway restaurant, resulting in one of the largest enclosed restaurants and special events venues on Oahu.
Fairmont Buzzes Past 'Local' Cuisine With New Hyper Local Menu Items Luxury Hotel Brand Brings Local to the Next Level by Adopting Livestock & More The Fairmont Newport Beach is upping the ante when it comes to sustainable food sourcing and has broadened the “go local” mantra by harvesting bee apiaries, adopting local goats, adding on-site herb
Tools Of The Trade
The Exchange: Four Tips For Having Conflict-Busting Conversations In The Workplace Putting out fires is an all-too-common job requirement for many managers. If you’re struggling with establishing positive conflict resolutions among your employees or just need a little help confronting these challenges, the National Conflict Resolution Center’s Steven Dinkin, Barbara Filner, and Lisa Maxwell offer their advice on how you can master these tough talks.
The Peabody Memphis Upgrades A/V Offerings For Meetings And Events The Peabody Memphis, a 464-room historic hotel located in downtown Memphis, has partnered with its in-house event technology provider, Swank Audio Visuals to perform a $300,000 A/V system upgrade.
Carlson Debuts New "Club Carlson" Hotel Loyalty Program Carlson, a global hospitality and travel company, officially launched its new hotel loyalty program, Club CarlsonSM, on March 31, 2011.
Wellness Travel
Travel Fitness: The Guide To The Healthy Jet Life Carl Germano, Celebrity Nutritionist Improving Traveling Tips As the holiday season kicks into full gear, the fun and exciting time of family and business travel will take center stage. Staying fit may be one of the last things to cross your mind when booking a vacation or a business trip but it should definitely not be forgotten.
Magnificent Mile Hotel Becomes First Doubletree By Hilton In Chicago To Introduce Allergy-Friendly Rooms Leisure, convention and business guests traveling to the Windy City can breathe a little easier, knowing that the DoubleTree by Hilton Chicago-Magnificent Mile has announced
Lifestyles Experts To Lead Saint Lucia Health And Wellness Retreat Globally recognized wellness practitioners of yoga, personal development and feng shui will lead the first Saint Lucia Health and Wellness Retreat from November 17 to 20, 2011.

News

Current Events

American Military Share Tales Of Trial, Triumph And Heartache Like Never Before In Fantasy Of Flights 4th Ann. "Legends & Legacies" Symposium Series
2012 Series Features All-New Events, Including Seldom-Heard Accounts of Vietnam Veterans and Touching Personal Accounts of WWII through Handwritten Letters between Soldiers and Loved Ones

The 7th Annul Los Angeles Travel & Adventure Show Brings The World To Long Beach In January
Largest Travel Show in the West Showcases Samantha Brown, Andrew Zimmern, and Features Over 450 Destinations from Around the Globe

Facilities Update

Wilmington Convention Center Awarded LEED Silver Certification
Eco-friendly Waterfront Building Presented With LEED Silver Certification and Engineering Excellence Award

MTCC Continues To Build Momentum For Sustainability With An Unprecedented 95% Waste Diversion Rate For USGBC'S Recent Greenbuild Conference
The Metro Toronto Convention Centre (MTCC) is proud to report the results of its greening efforts for the U.S. Green Building Council’s (USGBC) Greenbuild International Conference & Expo ( www.greenbuildexpo.org) recently held at the MTCC.

George R. Brown Expands Availability Of Wi-Fi

Wireless Network Increased to All Public Areas of Convention Center All visitors to the George R. Brown Convention Center now have access to free standard Wi-Fi throughout the public areas of the facility.

Top Meeting Planners Plant 250, 000th Tree Front Of The Colorado Convention Center
On Friday, November 11, members of VISIT DENVER’s Customer Advisory Board, made up of top meeting planners around the nation, and VISIT DENVER Convention Staff (including President & CEO Richard Scharf and VP of Convention Sales & Services Rachel Benedick) helped plant the 250,000 th tree in front of the Colorado Convention Center.

Qatar National Convention Centre (QNCC) Officially Opens
The Qatar National Convention Centre (QNCC), a member of Qatar Foundation for Education, Science and Community Development, officially opened on 4 December 2011.

Industry Briefs

Washington, D.C. Wins Bid To Host 2018 World Gas Conference
The Win Reaffirms DC’s Position as a Top Destination to Conduct International Business

NV Magazine Award To MGM's Debra Nelson
Debra Nelson, MGM Resorts International vice president Corporate Diversity & Community Affairs, pictured with Kyle Donovan, publisher NV Magazine

Interim Director Appointed At The Phoenix Convention Center
The Phoenix Convention Center, Arizona’s premier meetings and events facility, welcomes Debbie Cotton as its Interim Director.

Cancun Is Selected As The Perfect Site To Reward Top Industry Producers
The beautiful turquoise waters and white sand beaches of Cancun are the perfect scenario to provide recognition to more than 450 travel industry professionals

The Bahamas' Minister Of Tourism Welcomes The Associated Luxury Hotels International (ALHI) Industry Advisory Council Conference At Atlantis
In November 2011 Associated Luxury Hotels International (ALHI) conducted its annual I ndustry Advisory Council (IAC) conference at the renowned Atlantis on Paradise Island in the Bahamas.

Salamander Hotels & Resorts Launches Grand Golf Resorts Of Florida Collection
Sheila C. Johnson's Company Partners With Reunion and Hammock Beach Resorts' Owner; Salamander Unites Both Properties With Innisbrook Resort To Create an Unparalleled Destination Featuring The Legends of Golf Trail

Statement By The Caribbean Tourism Organization (CTO) On Reform Of The UK Air Passenger Duty (ADP)
The Caribbean Tourism Organization (CTO) is deeply disappointed and surprised by the UK Government’s announcement on 6 December

Reggie Sears Wins PCMA's Care Award
On October 26, the Northern California Chapter of PCMA (Professional Convention Management Association) held its annual Bay Area Meeting Excellence Awards (BAMIES) at the Hotel Nikko in San Francisco.

San Diego Welcomes Professional Convention Management Association
Important Industry Event Expected to Generate $11.8 Million in Economic Impact With Potential to Bring Hundreds of Millions More In Future Business to San Diego

Meeting Planner Packages

Small Meetings In New Jersey
New Jersey offers an eclectic array of intimate venues ideal for small meetings, from museums and historic landmarks, to wineries and inns.

Pacifica Hotels Blends Business With Pleasure With Package Deals And Special Rates In " Beachside Business"
Who says business and pleasure can’t mix? Pacifica Hotels, a hospitality company that owns and manages 24 independent hotel properties in prime California coastal locations, is making meetings and corporate functions a little more enjoyable by offering “Beachside Business”

Kimpton Hotels & Restaurants' New Surfcomber Miami, South Beach Invites Groups To 'Meet On Beach'

‘Let’s Meet…On the Beach!’ Package Allows Groups to Be Productive While Digging Their Toes in the San Kimpton’s new Surfcomber Miami, South Beach invites groups to get busy in the sand with their innovative ‘meetings on the beach’ package.

The Naples Beach Hotel & Golf Club Announces "Meet For Change" Group Promotion
The Naples Beach Hotel & Golf Club in Southwest Florida has unveiled a new group promotion called “Meet for Change – Meetings Make America Shine” with a patriotic theme and its own “Economic Boost Commitment” as one of several booking incentive components.

Pacific Asia Watch

Fiji Islands Hosts All About Honeymoons & Destination Weddings Annual Convention
Tourism Fiji recently hosted 59 members of the leading US and global destination weddings and honeymoon agency, All About Honeymoons and Destination Weddings to Fiji.

Travel Leaders Symposium Assesses My Anmars Potential In Sustainable Tourism
The landmark hosting by Myanmar of the first-ever Travel Leaders' Symposium on Sustainable Tourism has been a historical opportunity for over 100 travel industry representatives

SCB Unveils New Logo - Where Business And Adventure Meet
The Sarawak Convention Bureau recently unveiled its new corporate imagery at the 5th Anak Sarawak Appreciation Award Ceremony that was held on the 12th of November 2011 at Borneo Convention Centre Kuching (BCCK).

Discount Travel Packages

Choice Hotels Offers Huge Caribbean Savings
Choice Hotels International Caribbean properties are really into the spirit of giving this holiday season gifting travelers to the Caribbean with immensely generous discounts.

Kauai Marriott Resort Packs More Value Into A Kauai Vacation
”Paradise Plus” Package Provides Ideal Way to Experience the Revitalized Oceanfront Resort

Drive Destinations

What's New In The Legendary Napa Valley: Summer 2011 Update
America’s Great Wine Capital Pours it on With a Rich Variety of New Travel Experiences in Summer 2011

Great Outdoors

Harrison Hot Springs Resort & Spa Offers Special Bald Eagle Viewing Packages
Experience Fantastic Bald Eagle Viewing Opportunities, Enjoy Photo Workshops and Displays and Take A Jet Boat Tour November Through December at Harrison Hot Springs Resort & Spa

Creatures Of The Night

Nocturnal Animals Come Alive After Dark at Moonridge Animal Park Ear piercing howls fill the night sky. Claws scamper and scurry through fallen leaves.

Great Vacation Destinations

Portola Hotel & Spa Offers Stay & Skate Free Package
Indulge in Homemade Chocolate Chip Cookies and Hot Cocoa While Enjoying a One Night Stay and Ice Skating For Two at the Portola Hotel & Spa

Family Adventure Vacations Are Something Everyone Can Agree On And Honua Kai Resort & Spa Is The Ideal "Home Base" For All The Fun
With more families opting for adventure travel when planning Maui vacations, it is no wonder that Honua Kai Resort & Spa has become a destination for adventurers – young and old alike – wanting engaging outdoor activities amid luxury alternative accommodations that meet families' needs.

Make Calabash Cove Your Own Private Paradise To Exchange Vows
Book St. Lucia Beachfront Boutique Resort in its Entirety with Carefree All Inclusive Package--Ideal for Destination Weddings with Up to 52 Guests

Miramonte Resort & Spa's Annual Desert Holidays Program $99 Rate
Numerous and Diverse Holiday Activities and Entertainment For Children and Adults Offered For Five Weeks

International Travel Hot Spots

Jade Mountain Offers New Saint Lucia Excursion
Award-Winning Caribbean Resort Debuts "Whisk Her Away" Encounter With Luxury

The Westin Playa Bonita Debuts In Panama

$100 Million Luxury Beach Haven Celebrates Soft Opening With Special Introductory Rates Starwood Hotels and Resorts Worldwide, Inc. has announced the soft opening of The Westin Playa Bonita Panama, the first Westin hotel to be unveiled in the burgeoning destination of Panama.

Marketing Tips

Harsh Realities: Five truths Halting Your Company's Organic Growth
In Today’s Tough Economy it Simply Makes Sense to Grow From Within by Developing Differentiated Products and Services That Win Over New Customers and Keep Current Ones Coming Back.

The Engagement Factor: Four Ways To Use Your Customers To Boost Innovation (AND PROFITS!) At Your Company
If Your Company is Suffering From Yet Another Failed Product or if You’re Simply Looking For a Way to Boost Your Company’s Sales, Dan Adams Has Some Advice For You: Ask Your Customers What They Really Want and Watch Your Profits Soar

Reunions

Ceiba Del Mar: Give Thanks For Thanksgiving Dinner... And A Complimentary Suite!
Exclusive “Family Reunion” Promotion Now On the Menu at
Riviera Maya Luxury Resort

New Reunion Planning Kit Now Available
The Louisville CVB Offers a Free Reunion Planning Kit, Free 101-Style Workshop and Access to Reunion Service Specialists

Celebrate Your Family Reunion At Stonewater Cove Resorts
A Midwestern Luxury Family Resort Perfect For Several Generations of Family to Reconnect With One Another While Enjoying Outdoor Activities or Simply Relaxing Balance all the wants, desires and needs of your extended family with a multi-generational reunion at Stonewater Cove Resort and Club

Revel In Family Roots Rediscover Your Cultural Heritage

Royal Caribbean Offers Family Reunion Packages and Cultural Excursion OptionsWhile June through September is acknowledged to be prime travel time for African-Americans, any time is the right time is right to plan for vacations and family reunions.

Sports Tourism

Cuisinart Golf Resort & Spa Reopens With A New Name And New Golf Offerings
CuisinArt Golf Resort & Spa Celebrates Acquisition of Greg Norman Golf Course With Exclusive “Tee Up & Revive” Package

Malaysia Is Full Of Diverse Corals, Marine Life And Underwater Geography
Located in the Indo-Pacific Basin, Malaysia is a part of the Coral Triangle — the world’s richest garden of corals and sea life.

Nicole Lyons' First African-American Female Race Car Driver
Nicole Lyons is fueled by the same horsepower that ignites the cars she races. Although Lyons is only 5’6”, her exotic beauty, spirited personality and kinetic intensity make her seem larger than life.

Travel Tips

Holiday Travel Safety: "Tune Into Your Surroundings Instead Of Your Ipod, "Says Veteran Cop And Anti-Terrorism Expert
"Tune into your surroundings instead of your iPod, to stay safe during the Thanksgiving-Christmas travel rush," warns antiterrorism expert Todd McGhee, who pioneered new security measures at Logan Airport, post 9/11.

Preferred Travel Helpers Presents: Top 10 Holiday Travel Tips For The Elderly
The holiday season is meant to be spent celebrating and relaxing with loved ones, yet often turns out to be one of the most stress-filled times of the year.

Frugal Foreign Travel Tips For Baby Boomer Ladies
The obviously American gentleman was eating dinner while reading at a cozy French restaurant, but I just had to interrupt with a somewhat rude question: "Why do so few older men travel alone in Europe?"

Weekend Getaways

A Family Getaway To Roma At The Hotel Hassler
Hotel Hassler Roma, owned and managed by Roberto E. Wirth, has been welcoming families since its founding in 1893, and in that tradition, has announced a new Family Escape Package, available through October 31, 2012.

Holidays Are Around The Corner And The Claremont Hotel In Berkeley Is The Place To Be This Season
Northern California's Premier Resort Celebrates the Holidays With Carolers, Santa, a Tree Lighting Ceremony and More

Alameda And Rosenblum Cellars Offer A Great Weekend Getaway

Historic Urban Winery Features Zinfandel, History & Cool Events For Zinfandel devotees, visiting the island city of Alameda is part pilgrimage, part party.

What's Happening

Fall Back To The Arts In San Antonio
Fall means art is in full season for San Antonio. Celebrating everything from the traditions of Día de los Muertos to the most modern interpretations, San Antonio’s arts shine a spotlight on the city’s colorful cultural heritage.

Black Economic Council Workshop And Luncheon
Learn how to effectively market your services. . . .

National Black MBA Assoc. 33rd Annual Conference & Exposition Invites Attendees To Power Up Your Profitability In New Economy
The National Black MBA Association (NBMBAA®) recently announced its 33rd Annual Conference & Exposition will be held Tuesday, October 4 through Saturday, October 8 at the Georgia World Congress Center in Atlanta.

W Los Angeles - Westwood Unveils Chill 2011
With a New Look and New Feel, Grab Your Skates and Take a Spin on the Coolest Ice Rink in Los Angeles

Applause

Darlene C. Davis
Darlene C. Davis is a native of Nassau, The Bahamas; she relocated to the United States in the 1980s and subsequently pursued a Bachelors of Science Degree in Hospitality Management at Florida International University. She joined The Bahamas Ministry of Tourism in the early '80s and during her 17 year tenure with them, worked in promotions, sales, public relations, film and television production, media relations and served as the first Film Commissioner for The Bahamas; this involved working abroad in Miami, Florida, Toronto, Vancouver, Los Angeles and The Bahamas.

Area Guides

THE CARIBBEAN: LESSER ANTILLES PART 1
The Caribbean Islands are a region of great beauty and diversity that extends from the coasts of Florida to the mountains of South America. The Lesser Antilles lie in the Southern region of the island chain, beginning just east of Puerto Rico. These islands are far enough away from the U.S to have retained much of their culture and many remain largely unaffected by the Western world at large. Pristine beaches and authentic experiences are common here. Let's take a look at the northern end of the Lesser Antilles.

BALTIMORE: A CHANGING DESTINATION
Baltimore is a city in flux with more than $11 billion in new and future developments changing the face of this attractive destination. The city offers more than 7,800 hotel rooms and counting, and there are plenty of delightful world-class attractions, museums, and dining experiences in the heart of the downtown. The city's newest and largest hotel is the Hilton Baltimore, neatly situated in the Inner Harbor. This is the only hotel connected to the Baltimore Convention Center fully enclosed, climate-controlled skybridge. Hilton Baltimore offers 757 spacious well-appointed rooms, including 20 suites. Guests enjoy premier restaurant dining, a fitness center, heated indoor pool, a 24-hour business center, and on-site parking. For your meeting needs the hotel also offers over 60,000 sq. ft. of flexible function space, including 46 meeting rooms, the 25,000-sq. ft. Key Ballroom, the 15,000-sq. ft. Holiday Ballroom, and two meeting planner suites.

MICHIGAN: LAKESIDE MEETINGS
For business or pleasure, Michigan has what you are looking for. With thousands of miles of lakeshore beaches, visitors can discover all manner of water fun such as kayaking, canoeing, fishing, and sailing. Michigan's cities offer a variety of cultural experiences from museums and art galleries to historic sites and festivals. Modern meeting facilities and exceptional hotels only add to the allure of this great state.

NEVADA: THE SILVER STATE SHINES
Nevada, the Silver State, is one of the largest states in the US, which means you will find plenty to do here. It's one of the only places you can ski world-class runs in the morning, then walk world-class greens in the afternoon. You can bike or hike the Tahoe Rim Trail, navigate a kayak on the Truckee River through downtown Reno, take an ATV up Sand Mountain near Fallon and snowmobile miles of wide-open terrain near Elko. And no one can forget the world-class gaming, dining, and hotels of Vegas!

PORTLAND: LAND OF UNSPOILED ENVIRONMENTALISM
The rest of the world could take some cues from the city of Portland. Surrounded by the natural beauty of Mount Hood, the Oregon Coast, the Willamette Valley wine country, and the Columbia River Gorge, the people of Portland are obsessed with maintaining their pristine surroundings. Portlanders recycle 63 percent of their waste and most natives commute to work by bicycle or by public transportation. The city also has the most LEED certified buildings per capita in the country. It's no wonder that in these times of environmental concern that Portland has emerged as an attractive meetings destination.

Association News

ATTENDEES CELEBRATE THE CARIBBEAN AND ITS DIASPORA

Scholars, professors, administrators, and government officials are just a few of the attendees who will celebrate, learn and discuss all things Caribbean at the 34th annual Caribbean Studies Association Conference, June 1-5, 2009 at the Hilton Kingston, Jamaica. This year's theme is Centering the Caribbean in Caribbean Studies.

Caribbean Corner

SUMMIT OF THE AMERICAS HELD AT HYATT REGENCY TRINIDAD

The historic Fifth Summit of the Americas with western hemisphere's leaders took place April 17-20 at the Hyatt Regency Trinidad in Port of Spain, Trinidad & Tobago's

capital city. The stellar group assembled to discuss the theme of "Securing our citizens' future by promoting Human Prosperity, Energy Security and Environmental Sustainability." U.S President Obama, Venezuelan President Hugo Chavez and U.S. Secretary of State Hillary Clinton were among representative from 34 member states of the Organization of American States to attend.

Conference Report

THIRTEENTH ANNUAL BAHAMAS WEATHER CONFERENCE
The 2009 13th Annual Bahamas Weather Conference was held April 15-19, at the Sheraton Nassau Beach Resort in Nassau. This signature event, created by the Bahamas Ministry of Tourism, has earned a loyal following, an enviable reputation

and many awards for its effectiveness as a crisis communications program. The festivities began with a warm Caribbean reception, featuring rhythmic island sounds and exotic dancers dressed in colorful Bahamian costumes. Vincent Vanderpool-Wallace took part in the opening ceremonies and in his address, likened the construction of the annual conference to the building of an ark, as it too shelters and saves lives. This pre-hurricane season event is an important forum for Bahamian and U.S. meteorologists, raising awareness of the particular concerns and geographical features of the Islands of the Bahamas.

Cultural Festivals

Niagara Icewine Festival, Winter Festival Of Lights Make Top Ten List
Already known world-wide as a great destination for a summer escape, Niagara just received a resounding endorsement as a fantastic place to celebrate the best of a truly Canadian winter.

Fayettville Dogwood Festival Nabs Top Honors
Southeast Tourism Society and International Festivals & Events Association Recognize Dogwood Festival

Richie Stephens "Living His Life", Back For 2012 Jamaica Jazz And Blues
Richie Stephens is back! And, although still in what he says is "a healing process" the popular Jamaican music maker declared he is not just back, but "back with a bang."

Plannimng A Business Meeting Around An Event In Montreal
The city of Montreal is lively, no matter the time of day, and regardless of the weather. Your meeting or convention should coincide with one of their 106 festivals and will enable you to incorporate elements and theme to add a certain je ne sais quoi that is something exclusive and unique to Montreal.

FAM Report

TORONTO - A CULTURAL MOSAIC DESTINATION
Toronto, Canada, "an international city of warmth, openness, energy and style, is

enriched by the fusion of traditions, passions and perspectives on life of more than 100 cultures. It is one of the most popular choices for U.S. sponsored association meetings outside of the U.S. and it has the largest convention-center in Canada ranking it among the top 10 largest contiguous space facilities in North America" (city of Toronto agenda for Prosperity). This city is permeated with so much rich Black heritage, creating an ideal destination for convention and event planners, tour operations and weekend getaway savvy travelers.

From The Motherland

RAW AFRICA AT ITS WILDEST: Lugenda Wilderness Camp Opens for 2009 Season
Rani Resorts' seasonal Lugenda Wilderness Camp in Northern Mozambique has opened for 2009. Lugenda Wilderness Camp is set in one of Africa's last wild places, only recently accessible to discerning safari enthusiasts.

In The News

HILTON'S JOE BERGER GREETS THE PRESIDENT AND FIRST LADY

Hilton Hotels Americas VP Joe Berger and his wife Beth greet President Barack Obama and First Lady Michelle Obama at the White House Correspondents'

Association dinner held at Hilton Washington in Washington, D.C. on Saturday, May 9, 2009. For more than 30 years, Hilton Washington has hosted the prestigious annual event which draws luminaries from politics, business, media, and Hollywood to raise money for journalism scholarships at educational institutions across the country. Other notables at the hotel attending the dinner included actors Tom Cruise and Katie Holmes, Demi Moore and
Ashton Kutcher, Colin Firth, Owen Wilson, Kevin Bacon and Natalie Portman; comedians Whoopi Goldberg, Mike Myers, Denis Leary and Chris Rock; television news media Barbara Walters, Brian Williams, George Stephanopoulos and Bill O'Reilly; and politicos RNC Chairman Michael Steele, former Chairman of the Federal Reserve Alan Greenspan, Congressman John Lewis who marched on Washington with Dr. King in 1963, and more.

Local Hero

TIM JAMES: BUILDING RELATIONSHIPS FOR VISIT ROCHESTER, NEW YORK

For Tim James it's all about relationships. As director of Sales for VisitRochester, James finds gratification in developing lasting relationships with national SMERF organizations. He believes this is what has sustained Rochester as a meetings destination during these difficult economic times. "I find that relationships are the backbone of the success that Rochester has had over the years," asserts James. As sales manager at VisitRochester, prior to his current ten year stint as director, James, who started with the organization in 1990, honed his skills by getting to know his clients thoroughly to "understand their needs and wants." This practice serves him well to this day.

Newsmakers

HOUSE OF REPRESENTATIVES HONORS KAREN BASS FOR HISTORIC ACHIEVEMENT

As Assembly Speaker Karen Bass (D-Los Angeles) marked the one-year anniversary of her historic election as the first African-American woman Speaker of a State Assembly this past May, the U.S. House of Representatives unanimously passed House Resolution 49 in honor of Bass's achievement. Bass made the following statement:

"It is an honor to have this resolution passed by the House of Representatives and an honor to have it introduced by Congresswoman Diane Watson, someone I greatly admire and respect." H.R. 49 reads as follows...

Honoring Karen Bass for becoming the first African-American woman elected Speaker of the California State Assembly.

Open Forum

OPEN FORUM: THE DARKER THE NIGHT, THE BRIGHTER THE LIGHT
If I were to leave the planet for two months and return from my outer space experience to catch up on news in the travel and tourism business, I might come to the quick realization that the industry will soon be eliminated and even that the world may shortly come to an end.

Pacesetters

GARVIN GARRISON
Disney resort destinations are a dream come true; what better way to mix business

and pleasure without leaving the comforts of the 'playground with a twist'. Flexibility with a touch of magic is the Disney difference. They pride themselves in creating an environment to help tap into a world of imagination and inspiration. With two world famous theme parks, three amazing hotels, spectacular dinning, entertainment, Mandara spa and shopping, The Disney Resort offers fun ways to spark excitement inside and outside of the boardroom. No one could agree more, than Garvin Garrison, senior sales manager at Disneyland. "Disney is an icon. No matter where you are in the world, everyone knows who Disney is, people want to come, be it conferences or for family entertainment."

Religious Review

Pew Forum on Religion and Public Life

BOOKMARKS

According to the Pew Forum on Religion and Public Life, 69 percent of people who consider themselves people of faith also believe that there is more than one way to

interpret the teachings of their religion. Alan Richards, author of the new novel The Second Cycle (Emerald Book Company), believes that this phenomenon is directly related to our continuing search for the true nature of God.

"The simple truth is that most people are ignorant and blasé about the thing most important thing in life, that being the true nature of God," Richards said. "The Bible was written by men - holy men - but men, nonetheless, which makes literal, dogmatic interpretation of the Bible unpalatable to many people. It's not just about whether the teachings and dogma appeal to them or have a place in their lives or world view - it's about the difference between walking the walk and talking the talk."

The Second Cycle, a fictional account of how a number of people come to terms with their individual search for the true meaning of God, is based on the true journey that lies before all of us.

Site Review

COMBINING BUSINESS AND PLEASURE IN THE PERFECT MEETING GETAWAY
There are a great number of things for you and your family to do in Michigan City, nestled on the southern shores of Lake Michigan about an hour east of Chicago. With

festivities year round, the city welcomes visitors with hospitality regardless of the season. It's the perfect destination to recharge, renew and refresh. From fantastic food, eclectic shopping and entertainment, to rich historical beauty and culture, it's the ideal departure from the ordinary every day.

The eastern edge of the Indiana Dunes National Lakeshore features Mount Baldy, a large wandering dune and is one of the tallest sand dunes on Lake Michigan. There are miles of pristine beaches for swimming, boating and enjoying nature. The Michigan City In-water Boat Show, the largest on the Great Lakes is celebrating its 30th year.

Speaking Of People

People

The Phoenix Convention Center recently welcomed Cynthia Weaver as its new Communications Director. Weaver is responsible for media relations, internal and external communications, promoting environmental and sustainability programs and Web Content Management. Weaver came to the position from the city of Phoenix Public Information Office where she worked as a Public Information Officer since 2002.

Weaver's experience includes managing Public Relations for several city programs and departments including Housing, Environmental Programs & Sustainability, Youth & Education and Phoenix Sister Cities among others. Weaver was the first PIO for Phoenix's Downtown Development Office (DDO) and spearheaded communication efforts for the establishment of that office.

Travel Data

RIU HOTELS & RESORTS RANKS HIGH IN CUSTOMER SATISFACTION Annual Market Metrix Hospitality Index Report Shows Travelers Happy wit
Based on 35,000 customer interviews, the 2008 Annual Market Metrix Hospitality Index (MMHI) showed that RIU Hotels & Resorts ranked high with customer

satisfaction, making the all-inclusive resort group the overall winner of the 2008 Annual MMHI for Upper Upscale Hotels.

"It is quite an honor to be recognized by so many travelers for our customer service," stated Luis Riu, CEO of RIU Hotels & Resorts. "It truly is the people you meet and interact with that make a vacation wonderful. And we are so proud that our employees provide our guests with the vacation experience beyond their expectations."

The MMHI revealed that in 2008 customer satisfaction was up for hotels (+0.9) and airlines (+1.5) and that RIU Hotels & Resorts ranked highest in customer satisfaction among Upper Upscale Hotels. The Market Metrix Hospitality Index™ (MMHI) is the largest and most in-depth measure of hospitality company performance available. For more information, visit www.marketmetrix.com.

TAMPA BAY & COMPANY UNVEILS 2008 VISITOR

Vendor Spotlight

AUGUSTIN M. M. HOUEGBAN, PRESIDENT/CEO OF WORLD STAR PROTECTIVE SERVICES
Augustin Houegban grew up in the Republic of Benin in West Africa. He ventured to the United States in 2002 and has since studied business, finance and organizational

security management. After working in the security field for over 10 years, Houegban opened his own security service, World Star Protective Services. World Star Protective Services, based in the Los Angeles area and having started out with five full-time security guards, currently has over 50 full-time security guards in its employ.

"I like being the one responsible for protecting people and their property," says Houegban. "Clients come to me with their needs and concerns after having invested a lot of time and money into their properties; it's my job to provide them with the necessary services to make them feel safe and keep them and their belongings protected. World Star Protective Services equips our customers with extra eyes and peace of mind. I enjoy the public relations side of the business the most; I like to know that my clients feel safe and secure when my team is on the premises." Although Houegban is the main one in charge of office planning and operations for World Star, he still enjoys putting on his uniform and presenting to job sites. Once at the location, Houegban finds comfort in being able to assess his team's presence at the site and in enforcing that sense of security and manpower.

World Star Protective Services offers armed and unarmed security to commercial and residential buildings, hospitals, universities, financial institutions, malls, car dealerships, construction sites, churches and special events. They also offer bodyguards, corporate escorts and have a security training academy which provides the state required training for their security employees. World Star is California licensed (PPO # 16004), bonded and insured and all guards are put through an extensive background check, fingerprinted, instructed in The Power of Arrest, as well as Public Relations and the Laws & Regulations of a security guard.

In Your Own Words

Report Shows Jim Crow Divide In Job Opportunities Offers Race Equitable Solutions For Job Creation Efforts
A new report by the Center for Social Inclusion (CSI) shows Jim Crow still exists today in the job market, where more Black and Latino workers are cast as second-class workers, over-represented in low-skill, low-wage occupations with limited chances to move up the ladder of opportunity.

Despite Claims Of A "Post-Racial" Society, Widespread Bias Continue In America
Recent public opinion polls show that more whites than African-Americans believe that the United States has entered a “post-racial” era in which racial bias doesn’t exist.

Was 'Birther' Just Code For Racist?

Former Secret Service Agent Says Civil Rights Battle is Far From Over Some political pundits have tiptoed around it, while others won’t even head fake in its direction.

Staycations

25 Free Things To Do This Winter In San Diego
From traditional holiday parades and festivals to the migration of California gray whales along the Pacific coast, a visit to San Diego during the winter offers a wealth of free, fun and festive experiences.

West Hollywood Named The Most Walkable City In California
West Hollywood is proud to announce that it has been ranked the most walkable city in the state of California by Walk Score®.

Summer Of Shangri-La Begins With A Splash! Ste. 700, The Courtyard And Ditch Day Fridays Make Their Debut At Hotel Shangri-La

Sweeping Ocean Views, Summery Cocktails, and Courtyard & Rooftop Dining Make Tamie Adaya’s Hotel Shangri-La This Summer’s Nexus of Fun. The Summer of Shangri-La is off to an early start, as the iconic Santa Monica Hotel Shangri-La launches Suite 700, The Courtyard and Ditch Day Fridays.

Cruising

Royal Caribbean Announces Winter 2012 - 13 eason For Independence Of The Seas
Three Freedom-class Ships to Offer Vacationers Variety of Choices for Caribbean Cruises

Holland America Lines 2013 Grand Voyager To Explore Seven Continents, 65 Countries
Holland America Line's flagship ms Amsterdam and the intimate explorer, ms Prinsendam, each will sail two Grand Voyages in 2013. In total, the four extensive itineraries feature 322 cruising days, visiting more than 120 ports of call in 65 countries.

Sophisticated Silk 3-Day Baja Cruise
LA’s own Mr. C invites you to join him on a 3-day Baja Cruise aboard the Carnival Inspiration, departing Long Beach, California on Friday, May 25 and returning on Monday, May 28.

Food Service Beat

Disney Introduces New Private-Dining Room At Kouzzina By Cat Cora

Coranation Room Brings a New Level of Sophistication to Signature Restaurant Celebrity chef, Cat Cora, recently unveiled a new private group dining room at her exclusive restaurant, Kouzzina, located at Disney’s BoardWalk.

Polynesian Cultural Center Opens Transformed 'Gateway' Restaurant
The Polynesian Cultural Center (PCC) recently opened the doors to its renovated — and re-envisioned — Gateway restaurant, resulting in one of the largest enclosed restaurants and special events venues on Oahu.

Fairmont Buzzes Past 'Local' Cuisine With New Hyper Local Menu Items
Luxury Hotel Brand Brings Local to the Next Level by Adopting Livestock & More The Fairmont Newport Beach is upping the ante when it comes to sustainable food sourcing and has broadened the “go local” mantra by harvesting bee apiaries, adopting local goats, adding on-site herb

Tools Of The Trade

The Exchange: Four Tips For Having Conflict-Busting Conversations In The Workplace
Putting out fires is an all-too-common job requirement for many managers. If you’re struggling with establishing positive conflict resolutions among your employees or just need a little help confronting these challenges, the National Conflict Resolution Center’s Steven Dinkin, Barbara Filner, and Lisa Maxwell offer their advice on how you can master these tough talks.

The Peabody Memphis Upgrades A/V Offerings For Meetings And Events
The Peabody Memphis, a 464-room historic hotel located in downtown Memphis, has partnered with its in-house event technology provider, Swank Audio Visuals to perform a $300,000 A/V system upgrade.

Carlson Debuts New "Club Carlson" Hotel Loyalty Program
Carlson, a global hospitality and travel company, officially launched its new hotel loyalty program, Club CarlsonSM, on March 31, 2011.

Wellness Travel

Travel Fitness: The Guide To The Healthy Jet Life

Carl Germano, Celebrity Nutritionist Improving Traveling Tips As the holiday season kicks into full gear, the fun and exciting time of family and business travel will take center stage. Staying fit may be one of the last things to cross your mind when booking a vacation or a business trip but it should definitely not be forgotten.

Magnificent Mile Hotel Becomes First Doubletree By Hilton In Chicago To Introduce Allergy-Friendly Rooms
Leisure, convention and business guests traveling to the Windy City can breathe a little easier, knowing that the DoubleTree by Hilton Chicago-Magnificent Mile has announced

Lifestyles Experts To Lead Saint Lucia Health And Wellness Retreat
Globally recognized wellness practitioners of yoga, personal development and feng shui will lead the first Saint Lucia Health and Wellness Retreat from November 17 to 20, 2011.